Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data.
Work smarter with Microsoft’s Workplace Analytics
Simple steps to speed up Google Chrome
Google Chrome is the most preferred web browsers across the world. Unlike its competitors that take forever to load because of their media-heavy landing pages, Chrome is a minimalist browser that runs at top speed. But, like any expandable browser that allows features and extensions to be installed, Chrome can slow down because of the extra weight.
Add hours to your day with these hacks
There are only so many hours in a workday, so making the most of your time is vital. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work.
How AI can shape the future of VoIP
AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why.
Contact center operations
Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention
For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries so calls are routed to the agent best equipped to handle them.
Serverless computing is the next big thing
The term “serverless computing” conjures images of a world where business owners don’t need to purchase expensive hardware or configure complex software. Luckily, serverless computing isn’t just a dream — it’s completely real and is the next big thing in cloud computing.
Office 365 updates to make your life easier
In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business.
It’s time to rethink your password
In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. More recently, however, the institute has reversed its stance.
Benefits of SaaS every SMB should know
Does your business pay through the nose for software licenses? Are you worried about annual maintenance costs? For most SMBs, software eats up a significant portion of their budget. Fortunately, with software as a service (SaaS), you can do a lot for less.
Ugly websites cost your business big bucks
According to a recent survey of 1,800 consumers, 42% said they’re “very unlikely” to buy from unprofessional or ugly websites. If you’re wondering whether or not your site could fall into that category, check out these key indicators.
A variety of professional photos
From pictures of your products to team photos, high-quality images are arguably the most important thing on your website.
Virtualization Basics: Windows on Macs
A common reason for running the Windows operating system (OS) on a Mac computer is to bypass compatibility issues. Virtualization is the only way to efficiently install OS-specific software on any machine, so let’s go over some of the ways this solution creates synergy between the two platforms.