It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls.

Microsoft delivers some of the best productivity tools for businesses worldwide. Office 2016 and Office 365 are the most popular software in the market today. And while both offer Word, Excel, and PowerPoint, there are some significant differences between each product.

Computer threats have been around for decades. In fact, one of the first computer viruses was detected in the early 70s. Technology has come a long way since then, but so have online threats: Spyware, ransomware, virus, trojans, and all types of malware designed to wreak havoc.

Businesses that store and process large volumes of data need a highly organized storage and backup system. Although there are various ways to do this -- like keeping them on multiple devices or putting them on external hard drives and memory cards -- these are not very efficient and can also be misplaced.

Time is of the essence, especially for small- or medium-sized businesses. To keep up with your competitors, spending most of your day rummaging through your inbox won’t help. Use these Gmail tips and tricks and spend less time in front of the monitor and more time enhancing your bottom line.

Amazon Web Services (AWS) is one of the biggest names in virtualization and cloud computing. Its global network and intuitive platform have made it easier for customers to get more mileage out of their existing technology, and now AWS is offering even more powerful services.

Google and Microsoft have made huge strides with their communication solutions, Hangouts Meet and Skype for Business. Both products offer text, voice, and video chat, but each has unique features suited for specific businesses. To help you make a decision about which solution to install, we compare Hangouts Meet and Skype for Business features so you can see how they stack up against each other.

Microsoft’s MyAnalytics was designed for employees to monitor their individual performance. An updated version, Workplace Analytics, is a significant upgrade because it can be accessed by managers. It not only provides managers with insight into an individual employee’s performance, but it also helps them plan and create strategies around increasing productivity and improving employee output and engagement.

Nyetya, a variant of the Petya ransomware, is spreading across businesses all over the world. Although it shares the same qualities as WannaCry -- a ransomware deemed ‘one of the worst in history’ -- many cyber security experts are calling it a more virulent strain of malware that could cause greater damage to both small and large organizations.

How many routine emails would you say your sales and marketing teams send every day? If it’s not many, is that because you don’t have the resources for mass outreach campaigns? Either way, email automation is the perfect solution to staying in touch with customers and prospects without wasting company resources.