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How to securely and effectively collect customer data

Customer data is one of the most valuable resources in business today. It helps companies better understand their clients’ needs and interests. However, before companies collect, use, and generate revenue from customer data, they must ensure compliance with data protection laws. Keep in mind these data collection tips to avoid legal fines and penalties. 1. […]

Why your business needs an IT security audit

Over the years, the online business landscape has evolved due to rapid advances in computer technology and the introduction of cloud-based resources that have provided organizations with a viable IT environment to help them manage online operations efficiently. However, as companies build their online infrastructure, they open themselves up to various cyberthreats that can adversely […]

Theft of service: The dark side of VoIP

Businesses that use Voice over Internet Protocol (VoIP) phone systems are at risk of theft of service, one of the most common types of VoIP fraud. Theft of service can impact an organization’s VoIP network in several ways, including decreased call quality and increased costs. Here’s what businesses should know about VoIP theft of service […]

Microsoft Office Delve is useful for SMBs

Microsoft 365 is a cloud-based productivity suite used by many small- and medium-sized businesses (SMBs). It comes in a wide variety of subscription plans, making it a popular choice for businesses. However, users have expressed some security concerns about storing and accessing data on this platform. Microsoft addresses this issue with Office Delve. What is […]

Is your web browser safe?

Web browsers are your gateway to the internet, which is why you should be concerned about how they store and transmit sensitive data. And as cybercrimes become prevalent, you need a browser packed with reliable security features to ensure safe and secure browsing. Read on to learn which are the safest web browsers to use. […]

How does the cloud support business continuity?

Having a business continuity plan ensures that you have constant access to your business’s data, even when a disaster strikes your locale. Understandably, your choice of backup storage media will be critical to the success of such a plan. In this blog, we’ll discuss why the cloud is the ideal place to keep your company’s […]

Why managed IT services is best for SMB cybersecurity

Without technology, businesses cannot compete and succeed. But with the advancement in technology comes the ever-constant threat of hackers and cybercriminals. That’s why small- and mid-sized businesses (SMBs) need to protect themselves with robust cybersecurity solutions managed by reputable managed IT services providers (MSPs). The numbers Through the years, the number of SMBs falling victim […]

Top 5 benefits of using softphones

With remote work becoming crucial to business survival, it’s more important than ever for companies to have a reliable communication system. One option is to issue company phones to remote workers so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here […]

The newest updates in the Microsoft 365 Apps admin center

For most businesses, surviving the pandemic depended largely on being able to deploy cloud-based solutions that can support remote work setups and connect multilocational workers. This put the burden of operations on IT administrators, whose roles became more crucial and demanding. Microsoft hopes to ease that burden with these new Microsoft 365 Apps admin center […]